Terms of sale

Christmas films & creative adverts

Daemon Bull trading as Badboosts bargains
Badboosts Bargains, Langley River Centre, Ferry Road, Norwich, NR14 6DH
Email: Daemon@badboostsbargains.co.uk

The creative terms below apply to film and advert orders. The physical-goods delivery, returns and manufacturer-guarantee terms in the shop section apply only to physical products.

This page explains the creative service. Submitting the photo form requests a still portrait preview, with no payment taken. We confirm availability by sending a private portrait approval link. A paid film order is placed when you approve the portrait and complete checkout. We do not animate the personalised scenes before verified payment.

Personalised Christmas films

The standard price is £19.99 per child for one downloadable MP4 lasting approximately 4–4½ minutes, depending on the selected story. Christmas launch promotion: use code MAGIC for a £9.99 film for one child. Apply the code on your private portrait page before opening secure payment. Promotional redemptions are limited and subject to availability at checkout. Submitting photos, receiving a free portrait or applying the code does not guarantee availability until checkout confirms your price. Without an accepted valid code, or once the promotion is no longer available, the standard £19.99 price applies. Your portrait page and checkout show the payable total before you pay. Business adverts are excluded. This is a one-off purchase, not a subscription. Prices are in GBP and no VAT is charged. There is no postal delivery charge for the digital film.

The film uses our established Christmas story and shared footage, with the child’s likeness in personalised animated scenes, name narration and a personalised ending. It is created with AI-assisted production tools and individually assembled and checked. We cannot promise an exact photographic likeness or completely identical results between children. You approve a character portrait before animation.

Timing and approval

Delivery is within 3–5 working days once payment, suitable photos and portrait approval are complete. Working days exclude weekends and UK bank holidays. We confirm availability before payment. Please check the portrait, spelling and pronunciation carefully. Changes requested after approval may require extra work; any additional charge must be agreed before it is incurred.

Photo permission

You must be 18 or over to place an order and have appropriate authority to supply the child’s photographs and request the film. Please read our privacy information before submitting photographs through the private upload form. Permission for public advertising is requested separately.

Cancellation, corrections and your rights

Consumer cancellation rights and statutory remedies apply as required by law. Personalisation does not by itself remove all rights for a digital film or creative service. We provide the applicable cancellation information before payment.

If you want production to start during a statutory 14-day cancellation period, we obtain an express request and explain any proportionate charge that may apply if you cancel after work has started. Where digital content is supplied during that period, any loss of the cancellation right requires the relevant express consent and acknowledgement before supply, with confirmation provided in a form you can keep. The photo form records separate optional early-work and early-digital-supply choices. Neither is preselected. Your choices are shown again on the portrait page before checkout and retained with your order. If you do not consent, the relevant work or delivery waits until the cancellation period ends, and we confirm an adjusted delivery date. You can download a copy of the order terms and permission record from your private page.

If the portrait or film has an error, contact us promptly with your order reference and what needs correcting. We discuss the appropriate correction or other remedy; nothing here excludes your statutory rights. You can give a cancellation notice by any clear statement to our email address. You can cancel by emailing Creative@badboostsbargains.co.uk with your name, order reference, order date and the words “I give notice that I cancel my personalised Christmas film order”. This model cancellation notice is optional; any clear cancellation statement is accepted. The 14-day period runs from the day after the paid contract is made. Nothing here removes remedies for a faulty or misdescribed film.

Business adverts

Business advert enquiries are quoted individually. The quote sets out the script, scenes, intended use, deliverables, timing and included revisions. Any additional work or charge needs agreement. You must have permission to use supplied logos, photographs, voices and other materials.

Complaints

Email us with your order reference and the outcome requested. We aim to acknowledge complaints within two working days and investigate promptly.

Open the dedicated creative-order information page

Tools & physical shop orders

The following terms apply to physical goods, including tools. For digital films and adverts, read the creative section above.

Daemon Bull trading as Badboosts bargains
Badboosts Bargains, Langley River Centre, Ferry Road, Norwich, NR14 6DH
Email: Daemon@badboostsbargains.co.uk
Policy version: 2026-10-14
Prices are in GBP. We are not VAT registered and do not charge VAT. Your order confirmation lists goods, quantities, prices, delivery charge and total. This is a one-off purchase, not a subscription. Orders are in English. Review quantities and your delivery address before selecting Pay. Your contract is formed when payment succeeds; payment still processing is not a confirmed paid order.
Delivery: mainland Great Britain only (England, Scotland and Wales); no Northern Ireland, offshore islands, Channel Islands, Isle of Man, overseas addresses or parcel lockers. Some mixed mainland/island postcode districts are excluded pending address checks. Products below £99: £3.99 per order. Product subtotal £99 or more: delivery £0. Standard delivery estimated 2–3 working days from placing your order, not a guaranteed arrival date. We will deliver within 30 days after the contract unless a different period is expressly agreed. Contact us about missing or delayed deliveries: goods remain our responsibility until you or your nominated person receives them. Your statutory remedies for late delivery are unaffected.
Cancellation: consumers may cancel without a reason before delivery or within 14 days starting the day after receipt (last delivery for goods delivered separately). Notify us by email or a clear written statement within that period. Return goods within 14 days after notifying us. Email us for the full postal return instructions; do not wait for our reply to give your cancellation notice. You pay direct change-of-mind return postage. For goods that cannot normally be returned by post, we arrange collection at our cost. For a whole-order cancellation we refund goods and standard outbound delivery. Refund to the original payment method within 14 days after receipt of the return or earlier evidence of sending it; we may withhold until then. No restocking fee. Only diminished value caused by handling beyond what is necessary to establish nature, characteristics and functioning may be deducted. Opening packaging to inspect does not itself remove cancellation rights. For partial cancellations we do not recalculate the original free-delivery threshold or charge delivery retrospectively.
Faulty, unsafe, damaged or misdescribed goods: contact us with your order reference and details. We pay reasonable return costs or provide prepaid postage/collection. Do not post damaged batteries or other hazardous goods without instructions. Goods must be as described, of satisfactory quality and fit for purpose, taking disclosed condition into account. Consumers normally have a 30-day right to reject faulty goods; after that repair/replacement and, where applicable, price reduction or final rejection rights apply. Faults appearing within six months are generally presumed present on delivery unless we show otherwise. Rights may continue after a warranty expires. These statutory rights are against us and do not depend on registering a manufacturer guarantee.
Manufacturer guarantees are additional voluntary benefits, only for eligible products under the manufacturer's terms. BlueSpot eligibility must be checked by stock code on its website; eligible products require registration within 30 days and proof of purchase. No blanket lifetime guarantee is offered by Badboosts.
Complaints: email Daemon@badboostsbargains.co.uk with your order reference, the issue and the resolution requested. We aim to acknowledge within two working days and investigate promptly. Nothing in these terms excludes mandatory consumer rights. Business purchases do not normally have statutory consumer cooling-off rights; contact us about returns.
Optional cancellation form:
To: Daemon Bull trading as Badboosts bargains, Badboosts Bargains, Langley River Centre, Ferry Road, Norwich, NR14 6DH; Daemon@badboostsbargains.co.uk
I/We hereby give notice that I/We cancel my/our contract of sale of the following goods:
Goods / stock codes: __________________________
Order reference: __________________________
Ordered on / received on: __________________________
Name of consumer(s): __________________________
Address of consumer(s): __________________________
Signature of consumer(s) (only if submitted on paper): __________________________
Date: __________________________
Delete as appropriate. You can also cancel by any clear statement; using this form is optional.